Security Statement

Last Updated: October 6, 2026

DoremontCase uses practical technical and organizational safeguards to support safer shopping and protect customer information. This statement explains the approach used for visits and purchases through doremontcase.com, together with steps customers can take.

Secure Website Connection

The Site uses HTTPS with SSL/TLS encryption to help protect data while it travels between your browser and our website.

Encryption supports activities such as browsing, checkout, submitting an order, and using account features where available. Information transmitted may include:

• Personal contact details.
• Delivery addresses and shipping information.
• Billing details supplied at checkout.
• Account-related information where applicable.
• Order and transaction information.

Encryption reduces risks during transmission, but it does not make an internet service immune to every security threat.

Secure Payment Processing

Established payment providers process purchases placed through our checkout, including Shopify Payments where offered.

The chosen provider handles payment details through its payment infrastructure. Our standard checkout does not directly store your complete credit or debit card number within DoremontCase records.

Check the payment methods presented before completing an order. Our Payment Policy provides further details.

Platform Security

Our store runs on Shopify, whose commerce infrastructure supports the website and checkout.

Shopify maintains safeguards for its services intended to protect information and support secure transactions. Further platform information is available through Shopify Security.

Other providers may support payment processing, shipping, fulfillment, customer correspondence, analytics, and fraud screening. Each provider has responsibilities appropriate to its services.

Fraud Prevention

Automated checks, external screening services, and manual review may be used to identify suspicious activity, unauthorized purchases, or higher-risk transactions.

When there is a reasonable security concern, an order may require review or be held, declined, or canceled.

We may request limited additional details needed to check an order before fulfillment. These checks help protect customers and payment providers from misuse as well as protecting our business.

Protection of Personal Information

We use reasonable administrative, organizational, and technical controls suited to store operations to help prevent improper access, disclosure, loss, alteration, or misuse.

Customer information is made available according to the operational need to fulfill purchases, answer inquiries, maintain the store, or meet applicable responsibilities.

Our Privacy Policy explains the information we receive, how it is used and disclosed, and the reasons records may be retained.

Customer Responsibility

Your own precautions also contribute to safer account use and shopping.

Keep account credentials confidential, protect the devices and email accounts used to access the store, and use care when opening unexpected messages about an order.

Do not share passwords or authentication codes with unauthorized people. Do not send complete payment card details through our contact form or email.

Contact our team promptly if you suspect unauthorized access involving your order or account, and contact your payment provider about suspected payment misuse.

Reporting Security Concerns

Report a suspected issue affecting doremontcase.com to support@doremontcase.com so that our team can review it.

Explain what you observed and include relevant non-sensitive details that may help us locate and investigate the issue.

Avoid publishing or sending exposed customer records, passwords, or other confidential information. Our team can advise on appropriate next steps if more detail is needed.

Security Limitations

No system can offer a complete security guarantee. Websites, payment services, stored electronic records, and internet transmissions remain exposed to risks even when reasonable safeguards are used.

This statement does not remove or restrict customer rights under applicable privacy, data protection, or consumer laws.

Contact Information

Store Name: DoremontCase

Company Name: NEXVORA INNOVATIONS LIMITED

Company Number: 80415712

Company Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, 999077, Hong Kong

Email: support@doremontcase.com

Phone Number: +1 917 914 7217

Contact Form: Click Here

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed

Response Time: Please allow 24–48 hours on business days for a response from customer support.