Accessibility Statement

Last Updated: October 6, 2026

DoremontCase aims to make our online store welcoming and usable for a broad range of people, including visitors with disabilities.

We work toward a clear and consistent experience on doremontcase.com so customers can explore phone cases, understand product details, complete purchases, and find assistance with fewer unnecessary obstacles.

Our Commitment

Recognized accessibility principles and established web practices inform our efforts to improve the way our website can be accessed and used.

Where reasonably achievable, our aim is to accommodate commonly used accessibility tools and assistive technologies, including:

• Screen-reading software
• Navigation using a keyboard
• Browser zoom and accessibility preferences
• Accessibility functions built into customer devices
• Other widely used assistive tools and technologies

We seek to remove avoidable barriers so that essential information and shopping functions are available to as many visitors as reasonably possible.

Ongoing Improvements

Accessibility requires continuing attention. As DoremontCase changes, we may assess page content, navigation, design choices, product information, and store features to identify opportunities for better usability and access.

When an issue is brought to our attention, we aim to investigate it and make reasonable improvements within the technical and operational capabilities available to us.

Changes to browsers, devices, websites, and assistive technology can create new difficulties, so occasional accessibility problems may still arise despite our efforts.

Third-Party Content and Services

Our store uses certain functions supplied by other companies. These may include e-commerce technology, payment processing, shipping information, delivery tracking, applications, and other features integrated into the shopping experience.

Such services are managed by independent providers and may be outside the full control of DoremontCase and NEXVORA INNOVATIONS LIMITED.

We aim to use services that support accessible shopping, but we cannot independently guarantee the accessibility of external websites, third-party applications, or functions we do not control.

Accessibility Assistance

If a feature or page on doremontcase.com is difficult for you to access, please let our customer support team know.

Examples of information we can help you obtain include:

• Details about a particular phone case
• Guidance on the device models listed as compatible
• Our shipping, return, or payment policies
• Information associated with an order you have already placed
• Website content that is otherwise difficult to read or navigate

Where reasonably possible, we will help provide the information you need through a suitable alternative way of communicating.

To help us understand an accessibility problem, please identify the relevant page or feature and briefly explain what happened when you tried to use it.

Feedback

Your comments can help us understand how accessible and usable the DoremontCase website is in practice.

Please use the contact details below if you encounter a barrier or have difficulty with a particular function. We review accessibility feedback and consider practical, reasonable improvements where appropriate.

Contact Information

Store Name: DoremontCase

Company Name: NEXVORA INNOVATIONS LIMITED

Company Number: 80415712

Company Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, 999077, Hong Kong

Email: support@doremontcase.com

Phone Number: +1 917 914 7217

Contact Form: Click Here

Customer Service Hours: Monday to Friday, 9:00 AM–6:00 PM (Eastern Time – EST/EDT).
Saturday and Sunday: Closed.

Response Time: Please allow 24–48 hours on business days for a response from our customer support team.