California Consumer Privacy Act (CCPA) Policy

Last Updated: October 6, 2026

This notice explains the privacy choices available to eligible California residents under the California Consumer Privacy Act (CCPA), including amendments made by the California Privacy Rights Act (CPRA). The rights described apply where the law covers the relevant business activity and information.

It accompanies our Privacy Policy and concerns California residents who browse, contact, or purchase phone cases through doremontcase.com.

Categories of Personal Information We Collect

The information we receive varies according to how you interact with the store. The following categories describe information relevant to our shopping and support services.

Identifiers

Identifying and contact details can include:

Your first and last name.
An email address used for orders or correspondence.
A contact telephone number.
The address used for billing.
The delivery address for an order.
An IP address associated with a visit.
Other identifiers linked to customer accounts, orders, or support interactions.

Commercial Information

Shopping and transaction records can cover:

The phone cases you browse.
Items placed in a shopping cart.
Cases ordered through the Site.
Requests to return, exchange, or cancel products.
Records of previous orders.
Transaction references and status.
Preferences connected with your purchases.

Internet or Electronic Activity Information

Technical and usage information may concern:

Your browsing activity within the Site.
Interactions with store features.
Details about the device used.
Browser type and related technical settings.
The source that referred your visit.
The pages opened during a session.
General patterns of use and other website interactions.

Payment and Transaction Information

Payment services supply transaction details needed to administer your purchase, reconcile payments, and handle refunds.

Checkout payments are handled by external payment providers, including Shopify Payments when available.

DoremontCase does not directly store full credit or debit card numbers through its standard checkout. Do not send card credentials by email.

Customer Support Information

When you request assistance, we may receive information within:

Email conversations with our team.
Messages sent through the contact form.
Return or refund applications.
Requests for an exchange.
Questions about delivery or order status.
Other customer support correspondence and supporting details.

How We Use Personal Information

These information categories support the administration and operation of the store, including:

Accepting orders and processing the related payments.
Preparing, shipping, and delivering phone case purchases.
Handling exchanges, returns, and customer refunds.
Answering questions and providing after-purchase assistance.
Sending purchase confirmations and delivery updates.
Maintaining, improving, and protecting store features.
Identifying suspected fraud, unauthorized payments, and security incidents.
Keeping commercial records and transaction histories.
Meeting tax, accounting, regulatory, and other legal responsibilities.
Sending permitted promotional communications in line with your preferences.
Measuring visits, campaign performance, and marketing effectiveness where allowed.

Information comes from you, Site technology, and relevant providers. Retention depends on the purpose, record type, and obligations explained in our Privacy Policy.

How We Disclose Personal Information

We share relevant information with providers and other parties when needed for your transaction, store operations, or another disclosed purpose.

Recipient categories can include:

Shopify: Hosting the store and supplying checkout and commerce functions.

Shopify Payments: Handling payment processing and transaction services where selected at checkout.

Fulfillment and Shipping Providers: Preparing parcels and providing shipping, tracking, and delivery services.

Customer Support and Communication Providers: Enabling service inquiries, messages, and customer correspondence.

Analytics and Marketing Providers: Measuring store and campaign performance and supporting permitted advertising.

Fraud Prevention and Security Providers: Assessing suspicious activity and protecting transactions and systems.

Government Authorities or Other Parties: Receiving disclosures required by law or proceedings, or necessary to protect rights and security.

Our ordinary retail business does not involve exchanging personal information for cash. However, the legal meanings of sale and sharing extend beyond cash transactions.

Depending on enabled advertising technologies, identifiers and browsing or commercial information may be disclosed to advertising providers in ways covered by those definitions.

Your Rights Under the CCPA and CPRA

California residents covered by the law can exercise the following rights, subject to applicable verification requirements, limitations, and exceptions.

Right to Know

You can request information about the categories we collect, their sources, the purposes for using them, and the types of recipients to whom information is disclosed, sold, or shared.

Right to Access

You can ask for the specific personal information held about you. Identity verification and legal restrictions may apply before information can be released.

Right to Delete

You can ask us to delete eligible personal information. We may retain records when a legal exception permits or requires it, such as completing your transaction or meeting a recordkeeping obligation.

Right to Correct

You can request that inaccurate personal information be corrected. We consider the information involved and the purpose for which it is used when responding.

Right to Opt Out of Sale or Sharing

You can instruct us to stop an applicable sale or sharing of your personal information.

This includes covered disclosures for cross-context behavioral advertising. The request instructions appear below and on our dedicated opt-out page.

Right to Limit Use of Sensitive Personal Information

Where the statutory right applies, you can limit certain uses and disclosures of sensitive personal information.

If a processing activity triggers that right, we will provide the mechanism required by California law. Contact us to ask about the information relevant to your request.

Right to Non-Discrimination

We will not unlawfully penalize you for exercising a covered privacy right.

This includes unlawful denial of products or services, differences in price, or changes to service quality because you made a request.

How to Submit a Privacy Request

Send your request to support@doremontcase.com or our contact form. Identify the right you want to exercise and provide details needed to locate the relevant information.

Access, correction, and deletion requests may require proportionate identity checks. Details supplied for that purpose are used to handle and verify the request.

We respond to applicable access, deletion, and correction requests within 45 calendar days. Where legally permitted, an extension of up to another 45 days may be needed; we will explain the reason and notify you.

Do Not Sell or Share My Personal Information

To opt out, visit Do Not Sell or Share My Personal Information or email us with the subject:

“Do Not Sell or Share My Personal Information Request”

No new account or identity verification is required for a sale or sharing opt-out. We process applicable requests as soon as feasible, within 15 business days.

Use applicable Site privacy controls or a qualifying Global Privacy Control (GPC) signal. We honor qualifying signals wherever the law requires.

Authorized Agents

An authorized agent can submit an eligible request for you.

Where legally permitted, we may ask for proof of authorization. Some requests also require direct identity verification or confirmation from you; identity verification is not a condition of an opt-out from sale or sharing.