Contact Us
DoremontCase is operated by NEXVORA INNOVATIONS LIMITED, a Hong Kong-registered company. Our online store primarily serves customers in the United States.
Our team can assist with phone case questions, orders, delivery, returns, refunds, payment inquiries, and other matters relating to shopping with DoremontCase.
Contact Information
Store Name: DoremontCase
Company Name: NEXVORA INNOVATIONS LIMITED
Company Number: 80415712
Company Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, 999077, Hong Kong
US Warehouse: 247 Margaret King Ave, Ringwood, NJ 07456, United States
Email: support@doremontcase.com
Phone Number: +1 917 914 7217
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM–6:00 PM (Eastern Time – EST/EDT).
Saturday and Sunday: Closed.
Response Time: Please allow 24–48 hours on business days for a response from our customer support team.
Quick Links
Customer Support
To request assistance, use the contact details above or send your message through our Contact Form.
We review inquiries during our stated customer service hours and aim to provide information that answers your particular question or helps resolve the issue you describe.
If your inquiry relates to a purchase, please include your order number and the email address used at checkout. These details help our team find the order and assist you more efficiently.
Send Us a Message
Include your order number if your question concerns an existing purchase. We normally respond within 24–48 hours on business days.




